Business context
A price list or short FAQ
Your documents, images, website pages, and the rules you set
Product Showcase
See WaBot in Action
Explore how WaBot handles real customer support workflows.
Feature 01 / 08
Customer reply workflow
Sample Urdu and English reply flow running on your configured business rules.
Your reply workflow
Set up replies the way your team works.
A basic reply setup can cover a price list or a short FAQ. WaBot gives your team a place to set rules, review replies, and step into any customer conversation.
Basic reply setup
WaBot
Reply control
A general answer style
Write the tone, role, and rules your team wants
Before it goes live
Limited review
Review sample replies in the playground or test from your own WhatsApp number
When a teammate steps in
Manual follow-up
The bot pauses as soon as a teammate is assigned to the conversation
Customer language
One default response style
Matches the customer's Urdu or English automatically
| Basic reply setup | WaBot | |
|---|---|---|
| Business context | A price list or short FAQ | Your documents, images, website pages, and the rules you set |
| Reply control | A general answer style | Write the tone, role, and rules your team wants |
| Before it goes live | Limited review | Review sample replies in the playground or test from your own WhatsApp number |
| When a teammate steps in | Manual follow-up | The bot pauses as soon as a teammate is assigned to the conversation |
| Customer language | One default response style | Matches the customer's Urdu or English automatically |
When customer support needs more than a price list, WaBot keeps the workflow in your team's hands.
Features
Built for Pakistani businesses that live on WhatsApp.
Keep common questions moving
Set up WaBot to handle the customer questions your team receives most often, including outside working hours.
Answers shaped by your business information
Use your documents and policies to give WaBot the context it needs for consistent customer replies.
Step in whenever you want
Switch the bot off for any chat and reply yourself — you stay in control.
See every conversation in one place
Know what customers are asking and catch the questions your bot missed.
Talk to customers in their language
Replies come back in clear English or Urdu, just like your customers write.
Easy on the eyes, day or night
Light and dark modes keep the dashboard comfortable whenever you check in.
Who it's for
For businesses that answer questions every day.
WaBot is built for businesses that manage a high volume of WhatsApp questions every day.
Retail & e-commerce
Order inquiries, product questions, delivery status
Clinics & salons
Appointment booking, service inquiries, timing
Service businesses
Quotes, availability, pricing questions
Education & training
Course inquiries, fee questions, admission info
Real estate & rentals
Property details, availability, pricing
Restaurants & cafes
Menu questions, reservations, daily specials